Introduction
CRW Consultancy is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or contact us regarding our care and support services.
We process personal data in accordance with the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
By using this website, you agree to the collection and use of information in accordance with this policy.
Who We Are
CRW Consultancy is a supported living and domiciliary care provider offering care services to individuals with a range of support needs.
For the purposes of data protection legislation, CRW Consultancy is the data controller responsible for the personal data collected through this website.
If you have any questions regarding this Privacy Policy or how we handle your data, you may contact us using the details provided at the end of this policy.
Information We Collect
We may collect and process the following types of information:
Information You Provide to Us
This includes information provided when you:
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submit a contact form
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request information about our services
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make a referral
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contact us via email or telephone
The information may include:
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name
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email address
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telephone number
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organisation name
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details about care or support enquiries
Website Usage Information
We may collect information automatically when you visit our website, such as:
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IP address
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browser type
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pages visited
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time spent on the website
This information helps us understand how visitors use our website and allows us to improve our services.
How We Use Your Information
We use personal information for the following purposes:
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to respond to enquiries or referral requests
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to provide information about our care services
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to improve the functionality and performance of our website
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to communicate with individuals, families, or professionals regarding care enquiries
We will only process personal data where there is a lawful basis to do so under applicable data protection laws.
Sharing Your Information
CRW Consultancy will not sell or rent personal information to third parties.
We may share personal data with trusted service providers who help us operate our website or deliver our services, where necessary and appropriate.
Any such providers are required to process data securely and in accordance with applicable data protection laws.
We may also disclose information where required to do so by law or to protect the safety and wellbeing of individuals.
Data Security
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, or disclosure.
While we strive to protect your information, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including responding to enquiries and complying with legal obligations.
Your Rights
Under the UK GDPR, individuals have certain rights regarding their personal data, including the right to:
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request access to personal data we hold about you
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request correction of inaccurate or incomplete information
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request deletion of your personal data in certain circumstances
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object to or restrict the processing of your personal data
If you wish to exercise any of these rights, please contact us using the details below.
Cookies
Our website may use cookies to improve user experience and understand how visitors interact with the site.
You can control or disable cookies through your browser settings.
Further information about cookies may be provided in a separate Cookie Policy.
Third-Party Links
Our website may contain links to external websites. CRW Consultancy is not responsible for the privacy practices of other websites, and we encourage users to review the privacy policies of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our services. Any updates will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact: